The cause of a Failed Check is that the Recipient's bank information was provided incorrectly.
- Incorrect "Account Number"
- Incorrect "Routing Number"
- Incorrect "Account Type"
- Closed Account / Frozen Account
- Name Mismatch
When a check has failed, the Recipient needs to:
- Update bank information: To see a step by step of how to do so, click here
- Contact the sender to resend the payment
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