Payment sent to client failed

The cause is that the Recipient's bank information was provided incorrectly - for example, one of the below;

• Incorrect "Account Number" entered manually
• Incorrect "Routing Number" entered manually
• Incorrect "Account Type"
• Closed Account / Frozen Account
• Name Mismatch

The Recipient needs to:

1. Update bank information: To see a step by step of how to do so, click here 
2. Connect their bank via instant connection to avoid errors. To see a step by step of how to do so, click here. 
3. Contact the sender to resend the payment